NHA Medical Assistant 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

If a patient asks if a procedure will hurt, what is the best response?

It will be very painful

It should not hurt at all

Assure them that there may be some pain but it will be brief

When addressing a patient's concerns about potential pain related to a procedure, the best response is one that acknowledges their feelings and provides realistic expectations. The correct response reassures the patient that while some discomfort may occur, it is likely to be brief. This approach demonstrates empathy and transparency, allowing the patient to feel more informed and prepared.

By explaining that there may be some pain but it will be brief, the answer manages the patient's expectations without downplaying their concerns. It also opens up an opportunity for further dialogue, where the patient can ask about pain management options or clarification on what to expect, fostering a trusting relationship.

Responses indicating that the procedure will be very painful or that it should not hurt at all can lead to increased anxiety or unrealistic expectations. Additionally, not answering the question can leave the patient feeling dismissed or unsupported, which can negatively impact their overall experience and trust in the healthcare provider. By choosing to provide a thoughtful, balanced answer, the healthcare professional aligns with best practices for communication in patient care.

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